Privacy, explained for games and apps.

Data categories that may apply

Listing a category does not mean every product collects it. Collection occurs only when the relevant feature is enabled and described in the product-specific notice.

1. Scope and controller

This policy applies to services operated by Shanghai Qingqiu Era Network Technology Co., Ltd., including jojomeow.com, our games and apps, player support, and official communications that link to this policy.

We are the controller or personal information processor for the activities described here. Our legal Chinese name is 上海青丘纪元网络科技有限公司, and our registered address is Room 118, Building 20, Lane 83, Hongxiang North Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone.

2. Where data comes from

We may receive data directly from you, automatically from your device and use of a service, from an app store or platform, and from service providers acting for us. We do not seek sensitive data unless a specific feature or legal need clearly requires it.

• Information you submit in an account, support request, survey, or product feature.
• Technical, gameplay, and diagnostic events generated when a service is used.
• Purchase confirmation, platform ID, age setting, or consent signal supplied by an app store or platform.
• Fraud, security, analytics, hosting, attribution, or customer-support providers configured for a product.

3. Why we process data

We use personal data only for stated and compatible purposes. Product notices identify the purposes that apply to that product.

• Provide the game or app, remember settings, save progress, deliver purchases, and support requested features.
• Authenticate users, protect accounts, prevent cheating, fraud, abuse, and security incidents.
• Diagnose crashes, measure performance, answer support requests, and improve usability and game balance.
• Comply with law, age-rating obligations, platform rules, tax and accounting duties, and enforce our terms.
• Measure campaigns or serve advertising only when the product uses those features and applicable consent or opt-out rules are followed.

4. Legal bases

Depending on your location and the activity, processing may rely on performance of a contract, steps requested before a contract, consent, compliance with legal obligations, protection of vital interests, or our legitimate interests in operating, securing, and improving a service. Where consent is required, you may withdraw it without affecting earlier lawful processing. Where local law requires separate or written consent, we will request it in the appropriate form.

5. Sharing and disclosure

We may share only the data reasonably needed with hosting, cloud, crash-reporting, analytics, customer-support, security, localization, payment-platform, advertising, and attribution providers that are actually enabled for a service. They must process data under appropriate instructions, contracts, or their disclosed independent responsibilities.

We may also disclose data to app stores and platform operators, professional advisers, authorities when lawfully required, or a successor in a merger, financing, restructuring, or asset transfer. We do not sell personal data for money. If a law treats certain advertising or analytics transfers as a “sale” or “sharing,” we will provide the required notice and opt-out mechanism.

6. International transfers

Our company is established in China and service providers may operate in other countries. Data may therefore be processed outside the country where you live. We use measures required by applicable law, which may include contractual protections, security reviews, data minimization, localization, separate consent, or recognized transfer mechanisms. Product notices will identify material product-specific transfer arrangements where required.

7. Retention and deletion

We keep data only for as long as needed for the purpose described, including providing a service, maintaining security, resolving disputes, and meeting legal, tax, accounting, or platform obligations. Retention depends on data type, product settings, account status, risk, and legal requirements.

When data is no longer needed, we delete or de-identify it, subject to limited backup cycles and records we must keep. A product notice may give a specific period. Account deletion may not immediately erase anti-fraud records, transaction evidence, or data already anonymized and no longer linked to you.

8. Children and younger players

We do not treat every game as child-directed. Each product's intended audience, content, age rating, and data practices must be assessed separately. If a service is directed to children or we know we are processing a child's data, we will apply age-appropriate notices, minimize collection, obtain verifiable parental consent where required, limit social and purchasing features, and avoid behaviorally targeted advertising.

We consider applicable rules such as COPPA in the United States, GDPR and UK GDPR age-of-consent requirements, China's rules for personal information of children under 14, and local child-protection laws. A parent or guardian may contact us to review or request deletion of a child's data.

9. Advertising, analytics, cookies, and tracking

The corporate website currently has no user accounts, advertising SDKs, or non-essential behavioral analytics. A game may use analytics, attribution, or advertising only as disclosed in its product notice.

Where required, we request consent before accessing advertising identifiers or non-essential device storage, honor platform privacy controls such as Apple's App Tracking Transparency, and provide legally required opt-outs. Disabling personalized advertising does not necessarily remove contextual ads or essential measurement.

10. Security

We use administrative, technical, and organizational safeguards appropriate to the service and risk, such as access control, least privilege, encrypted transport, secret management, vendor review, logging, and incident response. No system is completely secure. If a breach requires notice, we will investigate, mitigate harm, and notify affected people or authorities as required by law.

11. Your rights and choices

Depending on your location, you may request access, a copy, correction, deletion, restriction, portability, an explanation of processing rules, or object to certain processing. You may withdraw consent, opt out of covered sale, sharing, targeted advertising, or profiling, and complain to a competent privacy authority. China, the EEA/UK, California and other US states, Japan, and Korea provide different combinations of these rights.

Email qora@jojomeow.com with the product name, request type, and enough information to locate the relevant record. We may verify identity and authority, and may deny or limit a request where law permits. Authorized agents and guardians should state their authority. We will not discriminate against you for exercising a privacy right.

12. Third-party platforms and links

App stores, operating systems, social-login providers, advertising networks, and linked sites may process data under their own policies. Their privacy settings and decisions are outside our control. Review their notices before enabling an optional connection or leaving our service.

13. Policy changes

We may update this policy when products, providers, or laws change. We will revise the date above and use an in-product notice, consent prompt, email, or other appropriate method for material changes when required. We will not apply a materially different purpose to previously collected data without the notice or consent required by law.

14. Contact

Controller / personal information processor: Shanghai Qingqiu Era Network Technology Co., Ltd. (上海青丘纪元网络科技有限公司). Privacy contact: Qingqiu Era Studio. Email: qora@jojomeow.com. Registered address: Room 118, Building 20, Lane 83, Hongxiang North Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone.